Returns & Exchanges
The Official IMS & Indy 500 Online Shop stands behind our gear, offering a 30-day return window for unworn and unwashed merchandise to ensure every fan is satisfied with their purchase. Please note that custom-printed items and memorabilia are final sale unless a defect is present.
Initiate Your Return
Visit our online returns portal and enter your order number and billing zip code to locate your purchase and select the items you wish to send back.
Print Shipping Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely package your items in their original packaging.
Ship the Package
Drop off your return at any authorized carrier location; please keep your tracking receipt as proof of shipment until your refund is processed.
Receive Your Refund
After our warehouse team inspects the returned goods, your refund will be issued to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing